Top tips & Jargon busters

Please find below a list of helpful tips and explanations of terms used, to help you get the best from your homechoice servie.

You can also see our General Homechoice FAQs, if that doesnt help try our Homechoice Support.

Top tips

Switch your set top box off at night so it automatically reboots when you turn it back on each day. It’ll be updated with any new channels we've added so you don't miss out on any Homechoice action!

If you order a movie it's yours for 24 hours, so you can switch it off half-way through, and when you start again, it will automatically begin at the last bit you watched. Or, why not watch it twice?

Jargon buster

Video on-demand: There are 1000s of TV programmes ready to watch on Homechoice, and they're not just on our dedicated video on-demand channels C1 and C2. In the channel menu, look for the VOD symbol on lots of channels including Discovery, National Geographic and Sci-Fi.

Replay

Watch top shows like EastEnders or Holby City at anytime, up to seven days after they\'re first aired. For more see Replay.

MPEG-4 is a video format designed to deliver DVD-quality video (MPEG-2) at lower data rates and smaller file sizes. It means you get better quality visuals delivered even faster down your phone line!

ADSL stands for Asymmetric Digital Subscriber Line, and it's the techie name for the technology which allows us to provide you with a broadband internet connection via traditional copper cables such as your BT phone line.

Upload and download: Broadband connections typically have different upload and download speeds, so as to maximise the amount of bandwidth most users require for downloading pictures, music and video.

When internet providers talk about broadband speed, they generally quote the download speed, but the upload speed is usually much lower.

Trojan horses: These are computer programmes that often hide within larger programs. They may seem harmless - they're often hidden within games - but they can create a backdoor to your computer, allowing someone else access to your machine remotely.

Email viruses: This sort of virus is spread through email messages. It ususally spreads by automatically mailing itself to dozens of people in the victims's email address book.

Worms: This is a small piece of software that infects a computer and then replicates itself. Some worms scan the network or internet looking for other machines they can spread to.

Viruses: A virus is a small piece of software that hides in other computer software. For example a virus might attach itself to a spreadsheet in one of your software packages. Every time you open the spreadsheet, the virus begins to run, potentially damaging your computer.