the help squad
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Press TV guide (e) and select the 'All Channels' option. |
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Highlight channels you'd like to place in your own personal list with the cursor (k). |
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Then press the yellow button (h). |
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This will automatically save the channel to your personal TV Guide (My Channels). |
When entering an on-demand channel or viewing a programme or music video you can save it to your favourites using the yellow button. Choosing to save will create your own list of favourites.
To use the favourites feature you must be signed in under your own name and PIN.

To save a VOD programme to your favourites, simply highlight the programme you'd like to save, then press the yellow button (h).

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To create your own list of favourite music videos, press the Music button (g). You can search through the music videos by selecting 'View VOD' within a channel. |
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Once you have chosen a music video you can then press the yellow button (h) to save it to your favourites. |
There are 4 favourites channels
- My Entertainment: channel 990
- My V:MX: channel 991
- My Kids TV: channel 992
- My Movies: channel 993
To view a programme you've saved to a favourites channel, press the MyTV button on the remote or select the channel directly by keying in the channel number.

To delete a programme from a favourites channel, highlight the item to be deleted then press the yellow button.
This feature lets you set up reminders so you don't miss a programme that you really want to watch. Once set up, a reminder will appear onscreen moments before the programme starts.
You can also set it up so that the channel automatically changes to the programme you want to watch.

From the TV guide, search bar or channel menu highlight the programme that you wish to be reminded to watch then select OK.
You can choose to have a reminder just for that programme, or the entire series (where the whole 'series' is available on-demand). Once you have made your selection an icon will appear next to the programme showing that the reminder has been booked. The reminder can be removed by highlighting the programme and selecting 'OK'.
When your programme is about to start a reminder alert will appear onscreen. You can then either select OK to be taken straight to the channel that the programme is showing on, or select stepback (m) to cancel the reminder.
To set the channel to automatically change to the programme that you have set a reminder for, press the MyTV button (d) and select 'My Reminders' from the MyTV menu. You will then see a list of all the programmes that you have set reminders for. Selecting a programme will display a control bar across the bottom of the screen which will give you the option to 'auto change'.








