the help squad
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Simply go to the existing customer section of our website, homechoice.co.uk/customer and login to your account using your internet username and password that were supplied to you in the Welcome Letter. From here you can click on the option to view your phone bill.
If you choose to add or remove a service part way through the month you will see that you have not been charged the full monthly cost for that service.
Your first bill will arrive within 3 days of installation. You will then receive monthly bills just after the day of the month that you were originally installed. Every month, your statement will arrive two weeks before your billing date.
