Frequently Asked Questions
Switching FAQs
- Switching to Tiscali TV
- I don't currently have a broadband service
- I have a broadband service with another provider
- I have a broadband service with NTL or Telewest
- I don't have a BT line
- What will happen to my email addresses if I switch to Tiscali TV?
- If I currently obtain my digital TV through another provider, such as Sky, can I still get Tiscali TV?
- I'd like more information about switching providers
- Can I switch from any Service Provider?
- Will my MAC code expire?
- How long does it take to switch between service providers?
- Does it involve any downtime?
- How do I get a Mac Code?
Download our Set Up guide (332 KB). If you do not have a PDF reader, download Acrobat Reader here.

