Frequently Asked Questions
Broadband Internet FAQs
Connecting to broadband
- What are the minimum computer requirements?
- Can I use my TV and/or telephone at the same time as using the internet?
- Can I connect more than one computer to my Tiscali TV broadband service?
- Can I connect other devices, such as games consoles, to the service?
- Can these other devices use the connection at the same time?
- Can I connect my computer to the Tiscali TV set-top box wirelessly?
Speed
- Do all service providers offer broadband at the same speed?
- What are the upload speeds for Tiscali TV internet services?
- What are the differences between the 2Mb and up to 8Mb Speed?
- Can I change between 2Mb and up to 8Mb if I want?
Extra services / accessories
- What about email addresses and webspace, do I get these?
- What is webspace?
- How do I use my personal webspace?
- What about other security services such as anti-virus protection and firewalls?
Limits of use
- Are there any limits to my use of the service?
- How do I monitor my personal usage to ensure that I don't go over these limits?
- Do the usage limits affect how long I can be online for?
- What are the main activities that I need to watch out for if I want to avoid reaching the usage limits?
Costs
Cheap 2Mb Broadband
- What's the difference between cheap 2Mb broadband and standard broadband?
- Will I still have to dial up with 2Mb broadband?
- If I'm always online, will I still be able to use my telephone?
- Will my web pages load more quickly with 2Mb Broadband than with dial-up?
- Will downloading be faster?
- Does Tiscali TV 2Mb broadband have any other features?
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